We take the protection of your personal data seriously. This policy describes the processing carried out via the atelier-flamme.fr website, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
SARL Chloé et Emilien Roso (Atelier Flamme), 42 boulevard National, 24500 Eymet, France — contact@atelier-flamme.fr — +33 5 64 72 56 78.
When you use our contact form, we collect: first name, last name, email address, phone number (optional), town of the project and the content of your message. This data is used exclusively to respond to your request (quote, appointment, servicing, after-sales) and to follow up your project commercially. The legal basis for this processing is the performance of pre-contractual measures taken at your request and our legitimate interest in responding to enquiries.
No data is sold, rented or passed to third parties for commercial purposes. The site does not set advertising or audience-measurement cookies.
Requests received via the form are kept for 3 years from the last contact, then deleted. If your request leads to a contract, data relating to the contractual relationship is kept for the applicable legal periods (notably accounting).
Your data is accessible only to the managers of the company. To run the site, we use the following providers:
Under the GDPR, you have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights, write to us at contact@atelier-flamme.fr stating your request; we will reply within one month. You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).